For cases requiring GP input, the platform offers a secure, high-quality virtual consultation system. Patients can be booked automatically into a same-day or next-day video consultation based on the outcome of their symptom check. For clinicians, the platform presents pre-collected structured data, clinical summaries, flagged red-flag symptoms, and list of potential diagnoses, ranked by their probability and relevance to the user's symptoms allowing for more focused and efficient consultations. Additionally, integrated EHR and referral tools enable GPs to make electronic referrals within the same system, reducing administrative burden and improving continuity of care.
By triaging demand intelligently and enabling rapid access to care, we aim to reduce unnecessary strain on GP services, shorten waiting times, and ensure earlier detection and intervention across high-burden conditions—including cancer and mental health. Unlike generic telemedicine platforms, our system offers an integrated, AI-first approach that triages patients before consultations—ensuring that only those needing GP input reach clinicians, while others are safely routed elsewhere. In a market increasingly strained by demand, our ability to intelligently reduce unnecessary appointments and free up clinical time is a major competitive differentiator.